Privacy Policy

Who We Are

RAP Remaps is a mobile ECU remapping and diagnostics service operating across Sutherland and Caithness, Scotland. Our contact details are: 07788 465181 / info@rapremaps.com.

This privacy policy explains how we collect, use, and protect the personal information you provide when you contact us, book a service, or use our website at rapremaps.com.

Information We Collect

We may collect the following when you contact us or submit a booking enquiry:

• Your name, phone number, and email address
• Your postcode and general location
• Your vehicle registration number, make, model, and year
• Details of the service you are enquiring about or requesting
• Any additional notes or symptoms you describe

We do not collect payment card details directly — any payment processing is handled securely through third-party providers.

How We Use Your Information

Your information is used only to:

• Respond to your enquiry or booking request
• Schedule and carry out the requested service
• Issue invoices and process payment
• Maintain a record of work completed on your vehicle
• Contact you with follow-up aftercare where relevant

We do not use your information for unsolicited marketing, and we do not sell or share your data with any third party for commercial purposes.

Data Retention

We retain customer records for a reasonable period to support warranty claims and aftercare enquiries. If you would like your records removed from our system, please contact us directly.

Your Rights

Under UK GDPR you have the right to: access the personal data we hold about you; request correction of inaccurate data; request deletion of your data; object to processing; and request restriction of processing. To exercise any of these rights, contact us at info@rapremaps.com.

Cookies

Our website uses only essential cookies necessary for basic website functionality. We do not use tracking, advertising, or analytics cookies without your consent. You can disable cookies in your browser settings at any time.

Contact

For any questions about this policy or the data we hold about you, please contact: info@rapremaps.com or call 07788 465181.