Last updated: June 2026
These terms apply to all services provided by RAP Remaps. By booking or proceeding with any service, you confirm that you have read and accepted these terms, along with our Customer Disclaimer.
RAP Remaps provides ECU remapping, diagnostics, and related software services for cars, vans, LGVs, HGVs, and agricultural vehicles. All services are carried out using professional Alientech KESS3 equipment.
We reserve the right to decline any work we consider unsafe, unsuitable, or likely to cause harm to the vehicle. If we attend a mobile appointment and are unable to proceed for reasons within the customer's control, a call-out charge may apply.
Pricing is provided as a quote prior to work commencing. Final charges will reflect the agreed scope of work. Payment is due on completion unless a deposit arrangement has been agreed in advance.
We accept bank transfer and cash. Invoices are issued through our customer portal. Outstanding invoices are due within 7 days unless otherwise agreed.
We ask for reasonable notice if you need to cancel or reschedule. Deposits are non-refundable in cases of late cancellation or where a vehicle cannot be tuned due to undisclosed faults or prior remapping. Please refer to our Customer Disclaimer for full details.
RAP Remaps is not a garage and does not carry out mechanical repair work. We accept no liability for pre-existing mechanical faults, or for the failure of serviceable parts including clutch, turbo, DPF, injectors, EGR valve, or any other component subject to normal wear and tear.
Our liability in all cases is limited to the cost of the service provided. We accept no liability for consequential loss, loss of income, or other indirect losses.
We warrant our ECU software against defect for the lifetime of the vehicle's ownership by the original customer, subject to the conditions set out in our Customer Disclaimer. The warranty is void if the ECU has been accessed by any other party, or if the vehicle has been mechanically modified after tuning without our knowledge.
EGR delete, DPF removal, AdBlue disconnect, and any overrun/crackle maps are provided for off-road or competition use only. The customer accepts full responsibility for ensuring compliance with applicable road traffic law and emissions regulations.
These terms are governed by the law of Scotland. Any disputes shall be subject to the exclusive jurisdiction of the Scottish courts.
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For any queries about these terms, contact info@rapremaps.com or call 07788 465181.